Last Updated: August 24, 2020


Agari Data, Inc., a Delaware corporation (“Agari”) is committed to protecting your privacy. By accessing the
Site, you are consenting to the information collection and use practices described in this Privacy Policy.

What does this Privacy Policy Cover?

Agari respects your privacy and is committed to protecting your Personal Data. We want to be transparent with you about how we collect and use your Personal Data in making available our website(s) (“Site”) and
tell you about your privacy rights and how the law protects you. With that in mind, this Privacy Policy is
designed to describe:

This Privacy Policy aims to give you information on how Agari collects and processes your Personal Data through
your use of this Site, including any data you may provide through this Site as well as through our Customers' use of Agari services. The Privacy Policy is intended to meet our duties of Transparency under the “General Data Protection Regulation” or “GDPR”, the "California Consumer Privacy Act" or "CCPA" and any other applicable laws. We will post any modifications or changes to this Privacy Policy on this page.


Who we are and how to contact us

Who we are: Agari Data, Inc. is the Controller (for the purposes of the GDPR) of your Personal Data that you provide via this Site (referred to as either “Agari”, “we”, “us” or “our” in this Privacy Policy). When providing Agari services for our Customers, Agari is the Processor (for the purposes of the GDPR) of your Personal Data provided by and on behalf of the Customer, who is the Controller. For more information on Agari's processing of Personal Data on behalf of our customers, see the Agari services-specific GDPR Privacy Data Sheet linked below.

Our address is: 950 Tower Lane, Foster City, CA, 94404, USA.
The Agari group of companies is made up of different legal entities, including one based in the UK, called Agari
Data UK Ltd. Agari Data UK Ltd’s address is 68 Lombard Street, London, EC3V 9LJ.

How to contact us You can contact us by emailing:


Your rights relating to your Personal Data

By law you have the right to:

  • Request access to your Personal Data. This enables you to receive a copy of the Personal
    Data we hold about you and to check that we are lawfully processing it.
  • Request correction of the Personal Data that we hold about you. This enables you to have
    any incomplete or inaccurate information we hold about you corrected.
  • Request erasure of your Personal Data. This enables you to ask us to delete or remove
    Personal Data where there is no good reason for us continuing to process it. You also have the right to ask
    us to delete or remove your Personal Data where you have exercised your right to object to processing (see
  • Object to processing of your Personal Data. This right exists where we are relying on a
    Legitimate Interest as the legal basis for our processing and there is something about your particular
    situation, which makes you want to object to processing on this ground. You also have the right to object
    where we are processing your Personal Data for direct marketing purposes.
  • Request the restriction of processing of your Personal Data. This enables you to ask us to suspend the processing of Personal Data about you, for example if you want us to establish its accuracy or
    the reason for processing it.
  • Request the transfer of your Personal Data. We will provide to you, or a third party you
    have chosen, your Personal Data in a structured, commonly used, machine-readable format. Note that this
    right only applies to automated information which you initially provided consent for us to use or where we
    used the information to perform a contract with you.
  • Withdraw consent. This right only exists where we are relying on consent to process your
    Personal Data (“Consent Withdrawal”). If you withdraw your consent, we may not be able to
    provide you with access to the certain specific functionalities of our Site. We will advise you if this is
    the case at the time you withdraw your consent.

How to exercise your rights
If you want to exercise any of the rights described above or per any applicable laws, please contact us at: or call us at +1-650-627-7667. Typically, you will not have to pay a fee to access your Personal Data (or to exercise any of the other rights). However, except in relation to Consent Withdrawal, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive, or, we may refuse to comply with your request in these circumstances.

We may need to request specific information from you to help us confirm your identity and ensure your right to
access your Personal Data (or to exercise any of your other rights). This is a security measure to ensure that
Personal Data is not disclosed to any person who has no right to receive it. We may also contact you to ask you
for further information in relation to your request to speed up our response.

We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if
your request is particularly complex or you have made a number of requests. In this case, we will notify you and
keep you updated.

Complaints If you would like to make a complaint regarding this Privacy Policy or our practices in relation to your Personal Data, please contact us at: We will reply to your complaint as soon as we can. If you feel that your complaint has not been adequately resolved, please note that the GDPR gives you the right to contact your local data protection supervisory authority, which for the UK, is the Information Commissioner’s Office.


Marketing Communication Preferences

You can ask us to stop sending you marketing messages at any time by following the opt-out links on any marketing message sent to you or by contacting us at any time at: Where you opt out of receiving these marketing messages, this will not apply to Personal Data provided to us as a result of emails relating to purchases, subscription renewals and customer announcements relating to product/services such as technical notifications, service updates or other administrative communications.

GDPR Privacy Data Sheets


What Personal Data we collect

All the Personal Data we collect, both from you and from third parties about you, is outlined in the table
below. All personal data we collect about you from our Customers using the Agari services are outlined in the Agari services privacy data sheets referenced above.

Category of Personal Data collected What this means
Identity Data First name, surname, last name, username or similar identifier and title.
Contact Data Your work address, billing address, email address and telephone numbers.
Marketing and Communications Data Your preferences in receiving marketing from us and our third parties and your communication preferences.
Behavioural Data Inferred or assumed information relating to your behaviour and interests, based on your online activity.
This is most often collated and grouped into “segments” (e.g., there may be a segment for Information
Security Managers, based in the UK and working in Financial Services).
Technical Data Internet protocol (IP) address, your login data, browser type and version, time zone setting and
location, browser plug-in types and versions, operating system and platform and other technology on the
devices you use to access this website or use our services.

Aggregated Data

We also collect, use and share “Aggregated Data” such as statistical or demographic data for any purpose. Aggregated Data may be derived from your Personal Data, but once in aggregated form it will not constitute considered Personal Data for the purposes of the GDPR as this data does not directly or indirectly reveal your identity. However, if we combine or connect Aggregated Data with your Personal Data so that it can directly or indirectly identify you, we treat the combined data as Personal Data which will be used in accordance with this Privacy Policy.

No Special Categories of Personal Data

We do not collect any “Special Categories of Personal Data” about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data). Nor do we collect any information about criminal convictions and offenses.


How we use your Personal Data and why

We will only use your Personal Data for the purposes for which we collected it as listed below, unless we
reasonably consider that we need to use it for another reason and that reason is compatible with the original
purpose. If we need to use your Personal Data for an unrelated purpose, we will update this Privacy Policy and we will explain the legal basis which allows us to do so. For clarity, we do not sell your Personal Data to any third parties and also have not done so in the past 12 months.

What is our “legal basis” for processing your Personal Data?

In respect of each of the purposes for which we use your Personal Data, the GDPR requires us to ensure that we have a “legal basis” for that use. Most commonly, we will rely on one of the following legal bases:

  • Where we need to perform a contract we are about to enter into or have entered into with you or a Customer (“Contractual Necessity”).
  • Where it is necessary for our legitimate interests and your interests and fundamental rights do not override those interests (“Legitimate Interests”). More detail about the specific legitimate
    interests pursued in respect of each Purpose we use your Personal Data for is set out in the table below.
  • Where we need to comply with a legal or regulatory obligation (“Compliance with Law”).
  • Where we have your specific consent to carry out the processing for the Purpose in question

Generally we do not rely on your Consent as a legal basis for using your Personal Data. We have set out below, in a table format, the legal bases we rely on in respect of the relevant Purposes for which we use your Personal Data outside of Contractual Necessity.

Purpose Category(ies) of Personal Data involved Why do we do this Our legal basis for this use of data
Fraud Prevention Identity Data
Contact Data
To keep our website, our services and associated systems operational and secure. Legitimate Interests.
We have a legitimate interest in ensuring the ongoing security and proper operation of our services,
website and associated IT services and networks.
Troubleshooting Technical Data To track issues that might be occurring on our systems. Legitimate Interests.
It is in our legitimate interests that we are able to monitor and ensure the proper operation of our
Sites and associated systems and services.
Marketing Identity Data
Contact Data
Marketing and Communications Data
Behavioural Data
To form a view on what we think you may want or need, or what may be of interest to you.
This is how we decide which services and offers may be relevant for you.
Legitimate Interests.
We have a legitimate interest in providing you with updates on our Sites and related offers where you
have purchased or shown interest in similar services from us.


What happens when you do not provide necessary Personal Data?

Where we need to process your Personal Data either to comply with law, or to perform the terms of a contract we have with you and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you (for example, to provide you with the functionalities of the Site).

In this case, we may have to stop you using our Site have with us but we will notify you if this is the case at
the time.


Personal Data from Third Party Sources

In addition to the Personal Data that we collect directly from you (as described in the section immediately above
this one), we also collect certain of your Personal Data from third party sources. These sources are broken down
in the table below, together with a description of whether they are publicly available or not.

Third party data source Publicly available? Category(ies) or other types of personal data received.
Our Affiliates No Identity Data
Contact Data
Marketing and Communications Data
Behavioural Data
Technical Data
Analytics Providers No Behavioural Data
Technical Data
Advertisers No Behavioural Data
Technical Data
Lead Generation Service Providers No Identity Data
Contact Data


How we use cookies & other tracking or profiling technologies


What are cookies?

We may collect information using “cookies”. Cookies are small data files stored on the hard drive of your
computer or mobile device by a website. We may use both session cookies (which expire once you close your web browser) and persistent cookies (which stay on your computer or mobile device until you delete them) to provide you with a more personal and interactive experience on our Site. We use two broad categories of cookies:

  • first party cookies, served directly by us to your computer or mobile device; and
  • third party cookies, which are served by our partners or service providers on our Site.

Cookies we use
Our Site uses the following types of cookies for the purposes set out below:

Type of cookie Purpose
Essential Cookies These cookies are essential to provide you with services available through our Site and to
enable you to use some of its features. For example, they allow you to log in to secure areas of our
Site and help the content of the pages you request to load quickly. Without these cookies, the services
that you have asked for cannot be provided, and we only use these cookies to provide you with those
Functionality Cookies These cookies allow our Site to remember choices you make when you use our Site, such as
remembering your language preferences, remembering your login details and remembering the changes you
make to other parts of our Site which you can customise. The purpose of these cookies is to provide you
with a more personal experience and to avoid you having to re-enter your preferences every time you
visit our Site.
Analytics and Performance Cookies These cookies are used to collect information about traffic to our Site and how users use
our Site. The information gathered via these cookies does not “directly” identify any individual
visitor. However, it may render such visitors “indirectly identifiable”. This is because the information
collected is typically linked to a pseudonymous identifier associated with the device you use to access
our Site.  The information collected is aggregated and anonymous. It includes the
number of visitors to our Site, the websites that referred them to our Site, the pages they visited on
our Site, what time of day they visited our Site, whether they have visited our Site before, and other
similar information.  We use this information to help operate our Site more efficiently, to gather
broad demographic information and to monitor the level of activity on our Site. We use Google Analytics
for this purpose. Google Analytics uses its own cookies. It is only used to improve how our Site works.
You can find out more information about Google Analytics cookies here:
You can find out more about how Google protects your data here:
Targeted and advertising cookies These cookies track your browsing habits to enable us to show advertising which is more
likely to be of interest to you. These cookies use information about your browsing history to group you
with other users who have similar interests. Based on that information, and with our permission, third
party advertisers can place cookies to enable them to show adverts which we think will be relevant to
your interests while you are on third party websites.
Social Media Cookies These cookies are used when you share information using a social media sharing button or
“like” button on our Site or you link your account or engage with our content on or through, or whilst
simultaneously logged into, a social networking website such as Facebook. The social network will record
that you have done this.

Disabling cookies
You can typically remove or reject cookies via your browser settings. In order to do this, follow the instructions provided by your browser (usually located within the “settings”, “help” “tools” or “edit”

Many browsers are set to accept cookies until you change your settings. If you do not accept our cookies, you may experience some inconvenience in your use of our Site. For example, we may not be able to recognize your computer or mobile device and you may need to log in every time you visit our Site.

Further information about cookies, including how to see what cookies have been set on your computer or mobile device and how to manage and delete them, visit and

In particular, you can disable cookies which remember your browsing habits and target advertising at you by visiting

If you choose to remove targeted or advertising cookies, you will still see adverts but they may not be relevant
to you. Even if you do choose to remove cookies by the companies listed at the above link, not all companies
that serve online behavioral advertising are included in this list, and so you may still receive some cookies
and tailored adverts from companies that are not listed.

You can also prevent the use of Google Analytics relating to your use of our Site by downloading and installing the browser plugin available via this link:


Who we share your Personal Data with

The table below describes who we share your Personal Data with, what we share and why we share it. We share your Personal Data within the members of the Agari group of companies (i.e. Our Affiliates). This may involve transferring your data outside the European Economic Area (“Europe”).Many of our external third parties are based outside Europe so their processing of your Personal Data may involve a transfer of data to countries based outside of Europe. We endeavour to ensure that people to whom we provide Personal Data hold it subject to appropriate safeguards and controls. Whenever we transfer your Personal Data out of the Europe, we ensure a similar degree of protection is afforded to it by ensuring at least one of the following safeguards is implemented

Recipients Category(ies) of Personal Data we share. Why we share it Location(s)
Our Affiliates Identity Data
Contact Data
Behavioural Data
Marketing and Communications Data
Our affiliates help us provide our service and help manage our customer relationships
(including providing customer support, customer liaison, sales and marketing etc.).
Within Europe
The United States
Service Providers Identity Data
Contact Data
Behavioural Data
Technical Data
Our service providers provide us with IT and system administration services. Within Europe
The United States
Our Partners Identity Data
Contact Data
Behavioural Data
Marketing and Communications Data
Our Partners help us provide our service and help manage our customer relationships
(including providing customer support, sales, customer liaison, sales and marketing etc.).
Within Europe
Australia & New Zealand
Asia Pacific region
Professional advisers Identity Data
Contact Data
Our lawyers, bankers, auditors and insurers provide consultancy, banking, legal, insurance
and accounting services.
Within Europe
The United States
HM Revenue & Customs, regulators and other authorities Identity Data
Contact Data
Authorities may require reporting of processing activities in certain circumstances Within Europe
The United States


How we keep your Personal Data secure

We have put in place appropriate security measures to prevent your Personal Data from being accidentally lost,
used or accessed in an unauthorized way, altered or disclosed.

We limit access to your Personal Data to those employees and other staff who have a business need to have such
access. All such people are subject to a contractual duty of confidentiality.

We have put in place procedures to deal with any actual or suspected Personal Data breach. In the event of any
such breach, we have systems in place to work with applicable regulators. In addition, in certain circumstances
(e.g., where we are legally required to do so) we may notify you of breaches affecting your Personal Data.


How long we store your Personal Data

We will retain Customer Data in accordance with a Customer’s instructions, including any applicable terms in the
Customer Agreement and as required by applicable law. We will retain Other Information pertaining to you
for as long as necessary for the purposes described in this Privacy Policy.


Our policy on children

This Site is not intended for children below 16 and we do not knowingly collect data relating to such children.



EU-U.S. and Swiss U.S. Privacy Shield

Agari complies with the EU-U.S. and Swiss-U.S. Privacy Shield Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of Personal Data transferred from (i) the EU, Switzerland and/or the United Kingdom, to (ii) the United States. We have certified to the Department of Commerce that we adhere to the Privacy Shield Principles.

If there is any conflict between the terms in this Privacy Policy and the Privacy Shield Principles, the Privacy Shield Principles shall take precedence. To learn more about the Privacy Shield program, the Privacy Shield Principles and to view our certification, please visit If third parties that process Personal Data on our behalf do so in a manner that does not comply with the Privacy Shield Principles, we are accountable, unless we prove that we are not responsible for the event giving rise to the damage.

In compliance with the Privacy Shield Principles, Agari commits to resolve complaints about our collection or use of your Personal Data. EU, Swiss and UK individuals with inquiries or complaints regarding this Privacy Policy should first contact us at: Agari commits to cooperate with the panel established by the (i) EU and United Kingdom data protection authorities (DPAs), and (ii) the Swiss Federal Data Protection and Information Commissioner (FDPIC), as applicable, and comply with the advice given by such panel(s) with regard to Personal Data transferred from the EU, the United Kingdom and/or Switzerland, as applicable.

Please contact us to be directed to the relevant DPA contacts. As further explained in the Privacy Shield Principles, binding arbitration before a Privacy Shield Panel will also be made available to you in order to address residual complaints not resolved by any other means. Agari is subject to the investigatory and enforcement powers of the U.S. Federal Trade Commission (FTC).