Agari Data, Inc., a Delaware corporation (“Agari”) is committed to protecting your privacy. By accessing the
Site, you are consenting to the information collection and use practices described in this Privacy Policy.
Agari respects your privacy and is committed to protecting your Personal Data. We want to be transparent with you about how we collect and use your Personal Data in making available our website(s) (“Site”) and
tell you about your privacy rights and how the law protects you. With that in mind, this Privacy Policy is
designed to describe:
This Privacy Policy aims to give you information on how Agari collects and processes your Personal Data through
your use of this Site, including any data you may provide through this Site as well as through our Customers' use of Agari services. The Privacy Policy is intended to meet our duties of Transparency under the “General Data Protection Regulation” or “GDPR”, the "California Consumer Privacy Act" or "CCPA" and any other applicable laws. We will post any modifications or changes to this Privacy Policy on this page.
Who we are: Agari Data, Inc. is the Controller (for the purposes of the GDPR) of your Personal Data that you provide via this Site (referred to as either “Agari”, “we”, “us” or “our” in this Privacy Policy). When providing Agari services for our Customers, Agari is the Processor (for the purposes of the GDPR) of your Personal Data provided by and on behalf of the Customer, who is the Controller. For more information on Agari's processing of Personal Data on behalf of our customers, see the Agari services-specific GDPR Privacy Data Sheet linked below.
Our address is: 950 Tower Lane, Foster City, CA, 94404, USA.
The Agari group of companies is made up of different legal entities, including one based in the UK, called Agari
Data UK Ltd. Agari Data UK Ltd’s address is Venture House, 2 Arlington Square, Downshire Way, Bracknell, RG12
1WA. How to contact us You can contact us by emailing: privacy@agari.com.
By law you have the right to:
If you want to exercise any of the rights described above or per any applicable laws, please contact us at: privacy@agari.com or call us at +1-650-627-7667. Typically, you will not have to pay a fee to access your Personal Data (or to exercise any of the other rights). However, except in relation to Consent Withdrawal, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive, or, we may refuse to comply with your request in these circumstances.
We may need to request specific information from you to help us confirm your identity and ensure your right to
access your Personal Data (or to exercise any of your other rights). This is a security measure to ensure that
Personal Data is not disclosed to any person who has no right to receive it. We may also contact you to ask you
for further information in relation to your request to speed up our response.
We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if
your request is particularly complex or you have made a number of requests. In this case, we will notify you and
keep you updated.
Complaints If you would like to make a complaint regarding this Privacy Policy or our practices in relation to your Personal Data, please contact us at: privacy@agari.com. We will reply to your complaint as soon as we can.If you feel that your complaint has not been adequately resolved, please note that the GDPR gives you the right to contact your local data protection supervisory authority, which for the UK, is the Information Commissioner’s Office.</p
You can ask us to stop sending you marketing messages at any time by following the opt-out links on any marketing message sent to you or by contacting us at any time at: privacy@agari.com. Where you opt out of receiving these marketing messages, this will not apply to Personal Data provided to us as a result of emails relating to purchases, subscription renewals and customer announcements relating to product/services such as technical notifications, service updates or other administrative communications.
All the Personal Data we collect, both from you and from third parties about you, is outlined in the table
below. All personal data we collect about you from our Customers using the Agari services are outlined in the Agari services privacy data sheets referenced above.
| Category of Personal Data collected | What this means |
|---|---|
| Identity Data | First name, surname, last name, username or similar identifier and title. |
| Contact Data | Your work address, billing address, email address and telephone numbers. |
| Marketing and Communications Data | Your preferences in receiving marketing from us and our third parties and your communication preferences. |
| Behavioural Data | Inferred or assumed information relating to your behaviour and interests, based on your online activity. This is most often collated and grouped into “segments” (e.g., there may be a segment for Information Security Managers, based in the UK and working in Financial Services). |
| Technical Data | Internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access this website or use our services. |
We also collect, use and share “Aggregated Data” such as statistical or demographic data for any purpose. Aggregated Data may be derived from your Personal Data, but once in aggregated form it will not constitute considered Personal Data for the purposes of the GDPR as this data does not directly or indirectly reveal your identity. However, if we combine or connect Aggregated Data with your Personal Data so that it can directly or indirectly identify you, we treat the combined data as Personal Data which will be used in accordance with this Privacy Policy.
We do not collect any “Special Categories of Personal Data” about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data). Nor do we collect any information about criminal convictions and offenses.
We will only use your Personal Data for the purposes for which we collected it as listed below, unless we
reasonably consider that we need to use it for another reason and that reason is compatible with the original
purpose. If we need to use your Personal Data for an unrelated purpose, we will update this Privacy Policy and we will explain the legal basis which allows us to do so. For clarity, we do not sell your Personal Data to any third parties and also have not done so in the past 12 months.
In respect of each of the purposes for which we use your Personal Data, the GDPR requires us to ensure that we
have a “legal basis” for that use. Most commonly, we will rely on one of the following legal bases:
Generally we do not rely on your Consent as a legal basis for using your Personal Data. We have set out below, in a table format, the legal bases we rely on in respect of the relevant Purposes for which we use your Personal Data outside of Contractual Necessity.
| Purpose | Category(ies) of Personal Data involved | Why do we do this | Our legal basis for this use of data |
|---|---|---|---|
| Fraud Prevention | Identity Data Contact Data |
To keep our website, our services and associated systems operational and secure. | Legitimate Interests. We have a legitimate interest in ensuring the ongoing security and proper operation of our services, website and associated IT services and networks. |
| Troubleshooting | Technical Data | To track issues that might be occurring on our systems. | Legitimate Interests. It is in our legitimate interests that we are able to monitor and ensure the proper operation of our Sites and associated systems and services. |
| Marketing | Identity Data Contact Data Marketing and Communications Data Behavioural Data |
To form a view on what we think you may want or need, or what may be of interest to you. This is how we decide which services and offers may be relevant for you. |
Legitimate Interests. We have a legitimate interest in providing you with updates on our Sites and related offers where you have purchased or shown interest in similar services from us. |
Where we need to process your Personal Data either to comply with law, or to perform the terms of a contract we have with you and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you (for example, to provide you with the functionalities of the Site).
In this case, we may have to stop you using our Site have with us but we will notify you if this is the case at
the time.
In addition to the Personal Data that we collect directly from you (as described in the section immediately above
this one), we also collect certain of your Personal Data from third party sources. These sources are broken down
in the table below, together with a description of whether they are publicly available or not.
| Third party data source | Publicly available? | Category(ies) or other types of personal data received. |
|---|---|---|
| Our Affiliates | No | Identity Data Contact Data Marketing and Communications Data Behavioural Data Technical Data |
| Analytics Providers | No | Behavioural Data Technical Data |
| Advertisers | No | Behavioural Data Technical Data |
| Lead Generation Service Providers | No | Identity Data Contact Data |
We have put in place appropriate security measures to prevent your Personal Data from being accidentally lost,
used or accessed in an unauthorized way, altered or disclosed.
We limit access to your Personal Data to those employees and other staff who have a business need to have such
access. All such people are subject to a contractual duty of confidentiality.
We have put in place procedures to deal with any actual or suspected Personal Data breach. In the event of any
such breach, we have systems in place to work with applicable regulators. In addition, in certain circumstances
(e.g., where we are legally required to do so) we may notify you of breaches affecting your Personal Data.
We will retain Customer Data in accordance with a Customer’s instructions, including any applicable terms in the
Customer Agreement and as required by applicable law. We will retain Other Information pertaining to you
for as long as necessary for the purposes described in this Privacy Policy.
This Site is not intended for children below 16 and we do not knowingly collect data relating to such children.
This Site may include links to third-party websites, plug-ins and applications. Clicking on those links or
enabling those connections may allow third parties to collect or share your Personal Data. We do not control
these third-party websites and are not responsible for their privacy statements. When you leave our Site, we
encourage you to read the privacy policy of every site you visit.
Agari complies with the EU-U.S. Privacy Shield Framework as set forth by the U.S. Department of Commerce
regarding the collection, use, and retention of Personal Data transferred from the EU to the United States. We have certified to the Department of Commerce that we adhere to the Privacy Shield Principles.
If there is any conflict between the terms in this Privacy Policy and the Privacy Shield Principles, the Privacy Shield Principles shall take precedence. To learn more about the Privacy Shield program, the Privacy Shield Principles and to view our certification, please visit www.privacyshield.gov. As described in the
If third parties that process Personal Data on our behalf do so in a manner that does not comply with the Privacy Shield Principles, we are accountable, unless we prove that we are not responsible for the event giving rise to the damage. In compliance with the Privacy Shield Principles, Agari commits to resolve complaints about our collection or use of your Personal Data.
EU individuals with inquiries or complaints regarding this Privacy Policy should first contact us at: privacy@agari.com. Agari commits to cooperate with the panel established by the EU data protection authorities (DPAs) and comply with the advice given by the panel with regard to Personal Data transferred from the EU.
Please contact us to be directed to the relevant DPA contacts. As further explained in the Privacy Shield Principles, binding arbitration before a Privacy Shield Panel will also be made available to you in order to address residual complaints not resolved by any other means. Agari is subject to the investigatory and enforcement powers of the U.S. Federal Trade Commission (FTC).