The Agari Advantage
Agari Email Security Professional Services include onboarding, training, enablement, and support services
World-Class Subject Matter Experts
Technology alone is insufficient in just about any human endeavor. Security is no different.
At Agari, we have a long heritage of combining innovative technology with deep email security domain expertise in partnership with our customers to solve real-world security challenges.
The Agari Customer Enablement and Support organization is committed to the success of our customers and works collaboratively with them to deliver exceptional value through the deployment of Agari solutions.
Exceptional Services, Professionally Delivered
Collectively, Agari's Subject Matter Experts (SMEs) bring decades of expertise to every customer engagement.
Our services have been refined from hundreds of deployments at organizations spanning the globe, deploying Agari solutions to detect and respond to advanced email attacks at scale.
Using proven methodologies and tested processes, the Agari Customer Enablement and Support organization helps customers protect against inbound and outbound phishing and BEC attacks, along with the business disruption that comes with them.
Access to Email Security Expertise
Efficient service delivery means easy access to expertise, and it makes the difference between success and something that falls short.
Effective communications are critical, and this happens when our customers work with professionals who understand their business and are equipped to help.
Agari Email Security Professional Services are designed to provide customers with dedicated SMEs who serve as a customer advocate for driving the customer’s business outcomes.
Professional Service Offerings
Agari offers multiple Email Security Enterprise Managed Service tiers to suit different business size, organizational needs, and budgets that include:
Designed to offer a higher level of support, Agari's Enterprise Service tiers include a dedicated Subject Matter Expert (SME) to deliver value and serve as a customer advocate for driving the customer’s business outcomes, such as:
Customized with your organization's specific needs in mind, Agari's Premium Services program gives you expert knowledge at your fingertips with a dedicated Technical Account Manager (TAM) to support you anytime you want to know if everything is working as it should, including:
Designed to support the delivery of many of Agari's deployed solutions for varied organizations, Agari's Core Services tier includes Lite training and one Advanced health check at the 3-month mark, which is comprised of:
Designed to support the delivery of Agari's deployed solutions for complex organizations, Agari's Business Services tier includes Advanced training, 2 Advanced health checks, plus one 8-hour service day, comprised of: